13 November, 2019
Hawaiian Airlines are the flag carrier airline of Hawaii, starting out as Inter-Island Airways in 1929, and changing to 'Hawaiian Airlines' in 1941. They are the 10th largest airline in the United States and currently operate out of their main hub at Daniel K. Inouye International Airport on the island of Oʻahu, and they also have a secondary hub out of Kahului Airport on the island of Maui. There is also a crew-base in Los Angeles.
Hawaiian Airlines also operate 'Ohana by Hawaiian', a regional subsidiary carrier.
The airline currently fly direct to 31 destinations in the United States (including Hawaii), Asia and the South Pacific, and also has codeshare and interline agreements with 12 major airlines across the world, allowing their network to expand to over 75 destinations worldwide. Their fleet currently numbers 61 aircraft, including Boeing 717's, Airbus A330 and A321-neo's. They also have ten Boeing 787's on order.
Hawaiian Airlines are easily recogniseable by their colourful planes and bright livery (staff wear Hawaiian shirts), which pay homage to the beautiful island nation they hail from.
Hawaiian Airlines have won many awards over the last few years, including 'Best Economy Class Airline' at the Australian Travel Awards, 'Best Airline Staff - North America' from Skytrax plus a variety of others, and they are widely recognised as being the most on-time airline in the U.S.
Hawaiian Airlines currently fly direct from Brisbane and Sydney, and by utilising their partnership with Virgin Australia, passengers from Melbourne, Adelaide, Perth, Cairns and others can also fly with Hawaiian Airlines to Honolulu.
From Honolulu, which is their hub, passengers can then fly onwards to a variety of destinations, including the other Hawaiian Islands, the United States, Japan, Korea and the South Pacific.
Hawaiian Airlines also offer a range of further destinations with their codeshare partners, such as Indonesia, Malaysia, Thailand, Taiwan and the Philippines, as well as a larger range of U.S destinations.
Hawaiian Airlines don't run set weekly or monthly sales like some airlines. However, they do feature a variety of different sales throughout the year! Some recurring ones include Boxing Day (December 26th) and Black Friday (after Thanksgiving). They may also feature flash sales, 'Anniversary' sales, Earlybird sales (for fares booked several months in advance) and destination-specific sales, with discounted fares to the U.S and other Hawaiian islands.
There is a dedicated 'deals and offers' page on their website, or you can sign up to their emails to be notified of any future deals. Or just sign up with us, and we will keep you in the loop!
Hawaiian Airlines have three main fare types for flights from Australia: Economy, Economy Comfort (similar to Premium Economy) and Business/First Class. All fares receive baggage and meals, however the 'Economy Comfort' fares have extra legroom, priority boarding and a range of other benefits.
*Carry-On Baggage: All fare types are allowed one piece of carry-on baggage (up to 11.5kg per piece, and no larger than 45 inches total) and one personal item, such as a handbag, laptop or briefcase.
*Checked Baggage: All passengers are allowed to bring 2 x pieces up to 32kg each (and no larger than 157cm LxWxH).
Passengers with frequent flyer membership have extra baggage priveliges. Flights to and from the mainland U.S, or inter-island flights that aren't booked on the same ticket as an international flight, may incur baggage fees. It is recommended that passengers book their entire flight, even with a stop in Hawaii (or visiting multiple islands), on the one ticket to maximise their free baggage allowance.
You can check in for your Hawaiian Airlines flight either online, via the Hawaiian Airlines app (available for both iOS and Android), or in person at the airport. However, due to the ESTA-waiver requirements for international visitors, passengers may still need to visit the airport counter even if they have checked in online.
Check in via the app or online opens 24 hours prior to departure. You can also choose seats, pay for extras or upgrade.
Kiosks are also available at both Sydney and Brisbane airport, which allow passengers to check in, choose seats and check their baggage.
To check in at the airport counter, check directly with the airport website for the exact time the counter opens. However, in general check-in counters are open 3 hours prior to departure for international flights. Please note that if the first sector of your flight is with another airline, ie Virgin, you must check in online or at the airport with them.
The Hawaiian Airlines' frequent-flyer program is called 'HawaiianMiles', and has been in running since 1983. The program allows passengers to earn 'miles', or points, on flights, and is unique in the fact that it bases its points off miles flown, rather than dollars spent (so even if you got your fare on sale, you still get the same amount of points per journey). Points can also be accumulated on partner airline flights, hotels, car rentals, shopping, dining and credit cards.
Points can be spent on flights and upgrades, as well as discounts on services such as car hire, dining, accommodtion and other partner offers. Miles can also be bought, as well as donated.
Once a certain amount of miles are reached, members are included in the 'Pualani Elite' program, with 20,000 miles qualifying for 'Pualani Gold' and 40,000 miles for 'Pualani Platinum' status. Members with this status are eligible for a range of benefits, including seat upgrades, free luggage, priority boarding, lounge access and more. Membership to the 'Pualani Elite' program can also be purchased for an annual fee.
Phone from Australia: 1300 661 339
Email: Via form at https://www.hawaiianairlines.com.au/contact-us/email