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All About Cebu Pacific

Cebu Pacific were formed in 1988, originally under the name 'Cebu Air', and began operating under Cebu Pacific in 1996. That makes them the oldest low-cost carrier in Asia! They currently operate the most comprehensive domestic network across the Philippines, and also fly to a range of international destinations within Asia, the Middle East and Oceania. They are hoping to extend their reach to include Europe, the U.S and New Zealand over the next few years. Currently they service 36 domestic destinations, as well as 26 international destinations across 16 countries. They also operate their own domestic subsidiary, named 'Cebgo', which flies to 30 domestic destinations in the Philippines, including the popular island Batanes, recently added to the network after a public poll was conducted.

They currently operate out of their main hub at Mactan-Cebu International Airport, as well as a secondary hub in Manila. They also have several smaller hubs throughout the Philippines.

Their fleet currently numbers 55 aircraft, with a further 58 on order, consisting entirely of Airbus aircraft including Airbus A320, A321 and A330's. Their aircraft and livery is decorated in hues of bright yellow and blue, making them very easy to spot.

Cebu Pacific were a founding member of the low-cost airline alliance 'Value Alliance', which also includes Scoot and Nok Air (among others). They also code-share with full-service airline Garuda Indonesia.

Cebu Airlines have recently been awarded 'Most Improved Airline for 2020' by airlineratings.com, as well as 'Asia's Leading Most Efficient Airline 2019' at the World Travel Awards.

Where can I catch Cebu Pacific flights from?

Cebu Pacific currently only fly from Melbourne and Sydney. They currently don't have any Australian airline partners, so customers from other Australian cities must make their own way to Sydney or Melbourne to jump on a Cebu Pacific flight.

All flights will transit via their hub in Manila, and from there passengers can travel onwards to a wide range of domestic destinations on the Philippines, as well as other destinations across Asia including Vietnam, Indonesia, Thailand, Malaysia, Japan and China. The airline also flies to the Middle East; Dubai, Qatar and even Saudi Arabia.

Passengers can also take advantage of Cebu Pacific's low-cost airline partners, such as Scoot and Nok Air, opening up even more destinations for travelers on a budget.

What to Know About Cebu Pacific sale deals

Although Cebu Pacific don't run set weekly or monthly sales like some other low-cost airlines, they do often feature different sales throughout the year. Previous sales have included their 'Seat Sale', their Anniversary Super Seat Fest (March), Black Friday (after Thanksgiving), New Years sales (January 1st) and others. They also often feature Earlybird sales (for fares booked several months in advance) and destination-specific sales, with discounted fares to and across the Philippines, the rest of Asia and Australia.

Cebu Pacific often have amazing deals from Australia to the Philippines, with fares to Manila cropping up for under $300 (return)!

There is a dedicated 'Promos' page on their website, or you can sign up to their emails to be notified of any future deals. Or just sign up with us, and we promise we will let you know every time there are great deals!

Cebu Pacific Fare Types and Baggage Information

Cebu Pacific only offer one class of travel on their flights - Economy. All checked baggage and meals have to be purchased.

Baggage Allowance:

Cabin/Carry On Baggage

  • All flights on Cebu Pacific include 1 x piece of checked baggage up to 7kg, and no larger than 56cm x 36cm x 23cm total. Passengers are also allowed to bring one personal item, such as a handbag or laptop, no larger than 35cm x 20cm x 20cm total.

Checked Baggage

No fares include checked baggage, all checked baggage must be paid for prior to flying (and can be purchased up to four hours prior to departure). No checked bag can exceed 32kg per piece. There are also options to purchase baggage bundles.

  • Standard - 20kg baggage: $55 per sector
  • Large - 32kg baggage: $80 per sector
  • Large Plus - 40kg baggage: $110 per sector

(These prices reflect baggage purchased during initial booking. For baggage purchased at later stages, prices increase).

How to Check-In for Cebu Pacific Flights

You can check in for your Cebu Pacific flight either online, via the Cebu Pacific app (available for both iOS and Android), at a kiosk or in person at the airport.

Check in via the app or online opens 7 days prior to departure, and you can print boarding passes at home. You can also choose seats, pay for baggage or extras. At a kiosk, check in opens up to 8 hours prior to departure. Luggage for flights that have already been checked in can be dropped at a kiosk, or at the Cebu Pacific Bag Drop Counter.

International travelers still need to have their documents verified, and currently mobile boarding passes are only accepted for passengers departing Sydney.

To check in at the airport counter, check directly with the airport website for the exact time the counter opens. However, in general check-in counters are open 3 hours prior to departure for international flights.

The Cebu Pacific Frequent Flyer Program

The Cebu Pacific Frequent Flyer program is called 'Getgo', and is more of a 'lifestyle' focused rewards program. Points can be earned on flights with Cebu Pacific, as well as at hotels and restaurants, with certain credit cards and banks and at supermarkets and stores. Points never expire.

Members can redeem points for flights, and also receive various additional benefits including promotional fares and discounts at partner restaurants, hotels and entertainment venues.

Other things to know about Cebu Pacific

  • Cebu Pacific were the first airline in the Philippines to use social media in 2009.
  • Cebu Pacific are the only Philippine carrier which are members of an airline alliance.
  • The airline offer wifi on flights with the 'CEB WiFi Kit', a rentable, portable hotspot.
  • They have one of the most modern fleets in the world.
  • Cebu Pacific also allow passengers to book specific spaces for their surfboards, stand-up paddle boards and diving equipment.

How to get in touch with Cebu Pacific

Website: https://www.cebupacificair.com/pages/contact-us
Phone from Australia: 02 9119 2956
Email: bookings@cebupacificair.com

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